At quivranxix, we stand behind the quality of our window styling products and services. This Return Policy outlines the terms and conditions for returns, exchanges, and refunds.
To be eligible for a return, your item must be:
Due to the custom nature of our window styling products, items made to your specific measurements or specifications may not be eligible for return unless there is a manufacturing defect or error on our part. Please contact us before ordering custom products if you have any questions.
To initiate a return, please follow these steps:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 10-15 business days.
Refunds will be issued for the product purchase price. Shipping costs are non-refundable unless the return is due to our error.
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email with your request and we will provide instructions.
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
If you are not satisfied with our installation services, please contact us within 7 days of completion. We will work with you to address any concerns and may offer re-installation or a partial refund depending on the circumstances.
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us.
If you have questions about returns, exchanges, or refunds, please contact us:
quivranxix
667 S Pierce Ave
Louisville, CO 80027
United States
Phone: +1 (303) 665-1305
Email: chat@quivranxix.world